Request Deletion of Your Account and Data

Use this page to learn how to request deletion of your Zent Digital International gaming account and associated personal data.

Steps to Request Deletion

1. Send us an email using the button above from your registered email address, or call our API DELETE /api/account while signed in.
2. Include your username and registered email so we can verify ownership.
3. We will acknowledge your request and may ask for additional verification for security.
4. Once verified, we will proceed with deletion and send confirmation when complete.

What Will Be Deleted

• Account profile (name, username, email, profile details).
• Authentication tokens and active sessions.
• Gameplay assignments (per-app task assignments) and related personal identifiers.
• Wallets will be disabled and access removed. Remaining balances (if any) will be handled per our terms before deletion.

What May Be Retained

• Financial records (e.g., transaction logs, payout records) retained as required by law and for auditing (typically up to 6 years, jurisdiction dependent).
• Security and fraud-prevention logs (limited scope) retained for up to 12 months.
• Aggregated or anonymized analytics that no longer identify you may be retained indefinitely for service improvement.

Processing Time

We aim to process verified deletion requests within 30 days. Complex cases or legal requirements may extend this period.

Questions?

Contact: info@zentdigitalinternational.com.ng