Privacy Policy

Effective date: 2025-11-19

This Privacy Policy describes how Zent Digital International ("we", "us", or "our") collects, uses, and discloses information when you play our games or use services we provide (collectively, the "Services").

1. Information We Collect

• Account and Profile Information: name, username, email address, and other details you provide when registering or interacting with our Services.
• Gameplay and Usage Data: session events (e.g., logins, wins/losses, scores), device information, app version, approximate location (country/region), and diagnostics (crash logs and performance metrics).
• Transaction Data: in-game rewards, wallet credits, and non-sensitive transaction metadata. We do not store payment card numbers on our servers.
• Cookies and Similar Technologies: used to remember preferences, keep you signed in, and understand usage patterns.
• Communications: your messages to us (e.g., support requests) and email preferences.

2. How We Use Information

• Provide, operate, and improve the Services.
• Personalize your experience (e.g., leaderboards, rewards, tasks).
• Monitor security, prevent fraud and abuse, and enforce our policies.
• Communicate with you about updates, features, and support.
• Analyze engagement to improve gameplay, stability, and performance.

3. Legal Bases for Processing

Depending on your location, we process data on the basis of legitimate interests, performance of a contract, compliance with legal obligations, and, where required, your consent.

4. Sharing and Disclosure

• Service Providers: we may share information with vendors who help deliver analytics, crash reporting, hosting, and customer support—only as necessary and under confidentiality obligations.
• Legal Requirements: we may disclose information to comply with laws, regulations, or lawful requests.
• Business Transfers: in the event of a merger, acquisition, or asset sale, information may be transferred as permitted by law.

5. Advertising and Analytics

Our games may integrate third-party SDKs for ads and analytics. These partners may collect device identifiers and usage data to help measure performance and deliver relevant content. Please review their policies for details.

6. Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Aggregated or anonymized data may be retained for analytics.

7. Your Rights

Subject to law, you may have rights to access, correct, delete, or restrict processing of your personal data, and to object or request portability. You can also withdraw consent where processing is based on consent.

8. Children’s Privacy

Our Services are not directed to children under the minimum age required by local law. If you believe a child has provided personal information, please contact us so we can take appropriate action.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure; risks remain.

10. International Transfers

Your information may be transferred to and processed in countries with data protection laws that differ from your jurisdiction. We apply appropriate safeguards where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new effective date.

12. Account Deletion

You can request deletion of your account and associated data at any time. Use our dedicated page: Account Deletion Request or, if you are signed in, using our APP: DELETE ACCOUNT.

Steps to Request Deletion

1. Visit /account-deletion and use the email link, or send an email from your registered address to info@zentdigitalinternational.com.ng.
2. Provide your username and registered email for verification.
3. We will verify your identity and confirm when deletion is processed.

What We Delete

• Account profile (name, username, email, profile details).
• Authentication tokens and active sessions.
• Gameplay task assignments linked to your identity.

What We May Retain

• Financial records (e.g., transaction logs) retained as required by law (typically up to 6 years, jurisdiction dependent).
• Security/fraud-prevention logs (limited scope) retained up to 12 months.
• Aggregated or anonymized analytics (no longer identifies you) retained for service improvement.

We aim to process verified deletion requests within 30 days, subject to legal obligations.

13. Contact Us

Company: Zent Digital International
Email: info@zentdigitalinternational.com.ng